Over the past week, we've upgraded our notifications on our reputation platforms for clients. In the past we're only able to send instant notifications of reviews when a review comes through the our platform. Now, clients will receive instant review notifications on every review discovered from any source we are tracking in addition to the daily recap emails that included reviews along with mentions and citations.
These notifications will come over the same way as our instant review alert from our platform. Reviews discovered elsewhere outside of our platform will go over as a review alert and will show the source of the review along with the actual review.
(CUSTOMER NAME) left a 5 star review on google.com
This will help us stay in front of clients even more especially if they are using other reputation platforms rather than the one included within their PowerSuite platform